Vail Resorts Advanced Supervisor - Retail - Beaver Creek Resort in Beaver Creek, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Experience of a Lifetime . More than just our mission, these words describe Vail Resorts and the people who share a desire to achieve and experience excellence. One of our core values is providing an exceptional experience to our guests and to our employees. An opportunity to work for Vail Resorts Retail is an opportunity to bring out your full passion for everything our company stands for, including our commitment to our product, the communities we live in, the environment and our shareholders. Our employees are good at what they do, we welcome people who bring enthusiasm and pride to work.
Truly a step above the rest, Beaver Creek is the ultimate resort experience. Our legendary customer service and unparalleled product selection is the perfect complement to the unique qualities that make this Vail Valley nook one of the world's most prized winter destinations.
The supervisor is responsible for directing the day-to-day routine work of a larger group of associates, or is a key holder in a smaller store. Responsible for maintaining business standards and has increased decision making authority and acts as manager-on-duty in absence of other management presence. Also, the supervisor fulfills day-to-day work responsibilities for the organization as needed.
Responsibilities include (but are not limited to):
Generate rental and retail sales, and demonstrate and maintain a professional standard of guest service
Assist the Store Manager in maintaining an enthusiastic and professional standard of guest service
Provide resources so that employees are properly trained in rentals, POS, product knowledge, guest service, and sales generation
Assist the Store Manager in communicating company values and goals to the employees
Assist the Store Manager in monitoring and controlling a daily payroll budget
Manage inventory control and meet or exceed inventory goals
Remain current on new industry products and trends; demonstrate knowledge of products
Protect company assets through loss prevention techniques
Create a rewarding environment in which to work, generate a team atmosphere
HS Diploma or GED Equivalent
1 year of retail experience, preferably within the outdoor industry - required
Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
Proficient in Microsoft Office products; Word, Excel, Outlook and PowerPoint - required
Commitment to providing exceptional customer service to our guests
Self-motivated with the ability to multi-task
Ability to work a flexible schedule; including nights, holidays and weekends - required
Supervisory experience - preferred
Snowsports background - preferred
Vail Resorts Retail operates over 200 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Minneapolis, Denver’s Front Range and the San Francisco Bay Area
We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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