Vail Resorts Hiking Guide - Part Time - Summer Seasonal - Beaver Creek Resort in Beaver Creek, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Our Summer operations team is looking for enthusuastic and motivated individuals to join their team and show Beaver Creek Resort's guests around our beautiful mountain resort. Responsibilities include but are not limited to:
Able to hike uphill and downhill wearing a 20-30 pound backpack, dealing with elevation changes of up to 4000’ on uneven terrain for 4-6 hours at a time
Ability to lift 50-100 pounds
Perform front line duties operating various attractions and hiking products
Collect required data from guests
Maintain operating procedures and safety standards for employees and guests.
Address operations and guest service needs by setting clear goals and objectives for staff on a daily basis.
Maintain and update schedules daily with days off requests, day trades, last day of work; managing the operation in order to achieve budget goals according to departmental guidelines
Responsible for guest and employee safety and guest safety including compliance with state, federal, and industry regulatory operating requirements (ie. USFS, OSHA, ANSI, ASTM, ACCT, IAAPA, etc.).
Ensure the highest level of cleanliness, organization, and care for the activities and equipment of the Hiking Center. Actively foresee, plan for, and mitigate any hazards or risks associated with their activity.
Work with Management, Patrol/Medics, Lift Operations and other key departments to keep our facilities and equipment maintained and in safe working order and to develop a positive working environment
Assist with distribution and gathering of training assessments
Responsible for providing immediate guest recovery in their area, sharing guest feedback with staff, and adjusting operations to best create the experience of a lifetime
Ability to clearly and effectively communicate with employees and guests
Other duties as assigned
High School Diploma
Ability to perform outdoor, labor intensive work
Minimum 1 Year previous experience in the outdoor industry; knowledge and skill in leading recreational activities.
Valid Driver's License
Guest service recovery
Experience in a role relating to the outdoor recreation, amusement, or hospitality operations industries.
We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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