Vail Resorts Team Lead - Public Safety Officer - Beaver Creek Resort in Beaver Creek, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Duties of this position are to serve our guests in the Beaver Creek Metro District (Beaver Creek Ski Resort located in Eagle County, Colorado). There are between 500 and 5000 people in the resort, depending on the season. Beaver Creek Public Safety works under a fire contract with Eagle River Fire Protection District (ERPFD), responding to fire and EMS calls within the resort. ERFPD is support for EMS transport with Eagle County Paramedic Services (ECPS).
The primary duties for the Security Public Safety Officer include but are not limited to:
Interacting with property-owners, guests, and employees.
Assisting guests, residents, and employees of Beaver Creek with vehicle pull-outs, jump-starts, vehicle-unlocks, intrusion alarms and motor vehicle accidents.
Consistently providing a very high level of customer service.
General resort safety.
Fire, Rescue and EMS response.
Enacting general emergency procedures.
Making critical or difficult decisions in urgent situations and/or with limited information.
Coordinating response and responding to fire and medical emergencies with the local fire authority and EMS provider.
Using and Directing use of resort and county radio systems.
Familiarity of emergency and law enforcement services.
Notifying appropriate public service partners.
Adapting to wide variety of dynamic situations.
Managing and resolving tier-two (transferred from other departments) customer service issues.
Enforcing all Beaver Creek road, animal and property regulations.
Ensuring the proper and lawful use of all Vail Resorts properties.
Responsibility for bank deposits.
Traffic control and pedestrian safety on roadways within the resort and coming into the resort.
Detecting, mitigating and/or reporting any safety problems or misuse of company property.
Writing and filing reports.
Developing and conducting shift training.
Regularly and consistently attending meetings and trainings during the work day.
Occasionally attending meetings and trainings outside of the regular work week.
Additional duties may include but are not limited to: inspecting AEDs, managing and/or making keys, restocking first aid kits, updating locks and keys and more.
Other duties as assigned.
Current Firefighter 1-required
Current Firefighter 2 -within one year of hire
Colorado or National Registry EMT-Basic or higher certification - required
Current CPR for Healthcare Provider - required
Current Hazardous Materials Operations - Required
Able to obtain NWCG Wildland Fire Fighter Red Card certification –required
Able to communicate effectively in English, both written and verbal
Great interpersonal skills - required
Cover Letter and Resume - required
Driver Operator Certifications - preferred
Hazardous Materials Technician or higher levels of Hazardous Materials training - preferred
NWCG Wildland higher levels of training - preferred
Extensive customer service skills and experience
Knowledge of Beaver Creek and the Eagle County a plus
Must be able to work outside in all weather conditions
Must be able to work weekends, holidays and evenings
48/96 hour shift
We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you . www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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