Vail Resorts Store Manager - Epic Mountain Gear - Year Round - Boulder, CO in Boulder, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Store Manager is responsible for managing the overall day-to-day operation of a retail store. This position is responsible for merchandising, financial management, sales staff supervision and overall store management. Oversees hiring, training, coaching and scheduling of store personnel. Responsible for sales generation and growth, inventory control, controllable expenses, cash management, merchandising, loss prevention and store appearance.

Essential Job Responsibilities:

  • Generate sales, and demonstrate and maintain an “experience of a lifetime” standard of guest service

  • Evaluate sales trends and create methods for achieving or exceeding sales and profitability budget

  • Manage inventory control and meet or exceed inventory goals

  • Role model and administer company policies, guidelines, core values and competencies

  • Recruit, hire, train, coach, develop and maintain a quality core staff

  • Enforce company cash handling policies and procedures, and other loss prevention policies

  • Provide training resources in POS, product knowledge, merchandising, guest service, resort information and sales

  • Conduct performance appraisals for and coach development of staff on a regular basis

  • Maintain all company paperwork and safety standards according to policy and disciplines

  • Communicate ideas or issues timely with the Regional Manager

  • Manage and meet labor and operational budgets

  • Remain current on new industry products and trends, and demonstrate knowledge of products

Job Requirements:

  • HS Diploma or GED Equivalent

  • 3 years of retail experience required

  • 3 years of management experience required

  • Proficient in Microsoft Office products; Word, Excel, Outlook

  • English fluency

  • Excellent communications skills both written and verbal

  • Self-motivated with the ability to multi-task

  • Must possess substantial industry specific knowledge for category & business operations dependant on brand focus

  • Ability to organize and prioritize multiple tasks in a fast-paced sales environment

  • Knowledgeable of customer service and sales techniques

  • Organization and planning skills

  • Strong operational skills in a customer-service environment

  • Team-building skills

  • Ability to handle confidential and sensitive information

  • Familiarity with rental and retail POS systems preferred

Epic Mountain Gear is the premier ski shop in the Denver Metro Area. We specialize in outfitting our guests in the best, highest rated and most specialized items to fit their needs. We stand behind our guarantee because we know our associates are passionate about what they do – providing excellent customer service. You can also take advantage of being part of the Vail Resorts family with employee perks, such as a free ski pass to our world-class resorts, discounted lodging, and more. We sell the top brands, carry the most gear and have the most fun. Come join our team and become an expert in the outdoor retail industry. Learn more here. at .

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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