Vail Resorts Email Response Team in Broomfield, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Welcome to Vail Resorts. Reach Your Peak.
You can help provide our guests an Experience of a Lifetime ! We are seeking an enthusiastic individual who is passionate about guest service to join the Vail Resorts Specialty Task Team within Corporate Sales and Services (CSS)! The Specialty Task team is responsible for all email, projects, or ancillary tasks for all our domestic and international epic mountain resorts. Be a part of a team that offers limitless opportunities for both personal and professional development!
Responsible for providing accurate information to customers, both internal and external
Strong desire to offer exemplary customer service.
Dependable, detail oriented individual who has a desire to meet the department goals.
Ability to adapt to changes in work flow and in the environment
Strong Verbal and Written communication skills
Ability to learn multiple different job functions and efficiently complete them
Exceptional Time management skills
Ability to work with minimal supervision and to prioritize assigned tasks
Strong mathematical aptitude
Available to work days, evenings, weekends, and holidays
Commit to a one season agreement which goes through May
Management of shared email boxes
Pass Insurance report checks and verifications
Wholesale pass processing
Wholesale Email confirmations
Peaks points adjustments and account management
Epic Mix photo management
Season pass order error and pass change transactions
Lift ticket refunds and date changes
Additional tasks as assigned
Reports to Task Assistant Manager
We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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