Vail Resorts Senior Retail Marketing Manager in Broomfield, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Welcome to Vail Resorts. Reach Your Peak.
Summary of Job:
The Sr. Retail Marketing Manager will drive the strategy and development of the multi-year roadmap for marketing supporting the overall marketing vision for Vail Resorts Retail. This position will support the overarching strategies and optimization of the go-to-market plans by working cross functionally to derive key insights from campaign results and sales channels.
The Sr. Retail Marketing Manager will manage a team to drive business growth for the retail department. The team will be responsible for driving the strategy and tactical execution of Vail Resorts Retail CO-OP plans, drive pre-season sales across the retail network and assist the Brand, Digital and CRM managers in achieving overall goals and high level strategic imperatives for retail.
Essential Job Responsibilities:
Responsible for driving the growth for our retail business, including how to achieve our 5 year growth strategy by channel, drive pre-season sales and reimagine and drive our CO-OP program. This position will focus on key brands in our portfolio, included, but limited to; Concept doors in our resorts, resort branded retail locations, Epic Mountain Gear, Bicycle Village, CA- Any Mountain, MN and Hoigaards.
Drive retail KPI’s and effectively translate long-term business/company vision and objectives into an actionable roadmap for marketing. KPI’s include; retail revenue, pre-season sales, CO-OP investment, penetration of pass holders, new and existing customer growth.
Leverage consumer insights and research to maximize retail strategies across the VRR division.
Provide thoughtful analysis of marketing effectiveness in achieving marketing objectives and business-driving efforts through data-driven results and optimization.
Manage and drive the CO-OP program for retail, increasing the overall investment from our partners based on key initiatives to drive growth overall. This position will be responsible for developing a comprehensive plan and pitch it to key stakeholders for approval, while tracking and reporting on results based on the execution of the investment.
Develop business cases for retail initiatives surrounding our Epic pass holders and key event offerings, leading these initiatives through the approval process cross functionally
Understand and synthesize best practices across resorts and sales channels to influence different marketing teams to drive the retail business based on these outcomes. Leveraging dotted line reporting structures with the Retail Marketing Managers in resort and corporate sales teams.
Build and manage relationships with key stakeholders, agency partners, sponsors, operational contributors and financial counterparts to support strategic planning and budgeting initiatives.
Work closely with CRM manager on consumer insights, segmentation strategies, and customer capture initiatives.
Oversee day-to-day budget management for retail and complete accurate monthly forecasting
Contribute to and support the efforts of the Director as needed
Lead a team of 1 by developing core competencies and growth of the team member to fulfill individual potential and fuel company core values and mission.
Bachelor degree in Marketing or related field, MBA or advanced degree a plus
A minimum of 6 years of marketing strategy and execution - required
Agency experience, retail experience, leadership experience and budget management experience - required
Demonstrated track record of developing, implementing and measuring a successful sales program
Ability to think conceptually across various customer communication channels and touch points.
Keen ability to effectively translate written needs into digital solutions that meet those needs.
Ability to lead and manage external agency resources to deliver support required to drive the business.
4+ years of experience managing staff at supervisory/manager level
Proficient in MS Outlook, Word, Excel, Powerpoint
Strong analytical skills and the ability to leverage data from a variety of systems to create a point of view which can influence and drive the business
Creative mindset with a desire to drive results
Demonstrate great communication skills and ability to give and take open and honest feedback
Proactive work ethic for meeting deadlines and results oriented
Creative problem solving skills.
Ability to function independently and as a productive member in a team-focused environment.
Ability to handle multiple tasks with changing priorities
Strong communication and organizational skills
High level of organizational detail and the ability to multi-task
Excellent written and verbal communication skills
Ability to travel up to 25% of the time
Experience in a resort, travel or retail environment
Experience in driving results from a remote sales team
Proficient in managing negotiations
Experience in a leisure equipment rental business
We offer a variety of career opportunities at our world-class resorts and corporate headquarters near Boulder, Colorado in fields like Finance & Accounting, Human Resources, Information Technology, Legal, Public Affairs & Sustainability, Marketing, Sales & Communications and more. Our corporate team shares both a passion for the outdoors and a drive to re-imagine the mountain resort experience around the world. Learn more at www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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