Vail Resorts Service Technician - Breeze at Copper - Part Time - Winter Seasonal - Copper, CO in Copper Mountain, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Service Technicians are responsible for maintaining outstanding customer service as per company standards, generating sales, and safeguarding company assets.
Responsibilities include (but are not limited to):
Acknowledge customers quickly and courteously
Determine customer equipment needs
Complete accurate work order paperwork and prioritize work orders in an expedient manner
Serve as a knowledgeable resource to customers
Demonstrate a professional standard of customer service
Remain current on industry products and trends, and demonstrate knowledge of products
Protect company assets through loss prevention techniques
Service and repair customer merchandise according to established guidelines
Adhere to safety procedures regarding use of tools and equipment
Aware of department related pricing including any and all promotions
1 year service technician experience - preferred
Ski and/or snowboard tuning experience – preferred
Comfortable with use of power tools and machines – preferred
Able to problem solve
Comfortable in high intensity, time sensitive multi-tasked oriented environment - required
Maintain a working knowledge of products and trends within the ski and snowboard industry
Previous retail and customer service experience - preferred
Strong customer service skills
Strong understanding on ski and snowboard industry
Ability to communicate fluently with co-workers and guests in accurate spoken and written English - required
Commitment to exceptional customer service
Basic computer skills - required
Ability to work a flexible schedule; including nights, holidays and weekends – required
Some of the benefits include:
Free ski pass to our world-class resorts
Retail discounts at our stores
Excellent training and professional development
Employee Assistance Program (EAP)
Our Breeze Summit County locations (Frisco, Keystone and Breckenridge) offer the ability to work for one of North America’s most recognized retail providers and for the largest ski resort company in the nation – Vail Resorts.
Enjoy an authentic group of people that love the outdoors and want to bring this passion to every customer that walks through the doors. Join our team and be on the cutting edge of what’s trending right now in outside adventure sports.
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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