Vail Resorts Store Manager, Village Rentals - Northstar California Resort in Northstar, California
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's 50 most innovative companies as named by Fast Company , and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
The role of the store manager is to manage the sales, rentals, staff, and operational and merchandising functions of the store to attain maximum profitability, productivity, and a world - class guest experience.
Responsibilities include (but are not limited to):
Generate sales, and demonstrate and maintain a professional standard of guest service
Evaluate sales trends and create methods for sales growth
Manage inventory control and meet or exceed inventory goals
Role model and administer company policies and guidelines
Recruit, hire, train, coach, and maintain a quality core staff
Enforce company cash handling policies and procedures, and other loss prevention policies
Provide training resources in POS, product knowledge, guest service, resort information, and sales
Conduct performance appraisals for and coach development of staff on a regular basis
Maintain all company paperwork according to policies and standards
Communicate ideas or issues with the Regional Manager
Manage operational budget
Remain current on new industry products and trends, and demonstrate knowledge of products
Be energetic, motivated, and possess the ability to multi-task
Minimum of 2 years management experience - required
Minimum of 2 years retail experience - required
Ski/Snowboard rental experience - preferred
Snowsports industry knowledge - required
High school diploma or equivalent - required
Proficient in Microsoft Office applications - required
English fluency - required
Excellent communications skills both written and verbal
Self-motivated with the ability to multi-task
Familiarity with rental and retail POS systems - preferred
Vail Resorts' retail and rental operations are conducted through Specialty Sports Venture. SSV operates over 180 year-round and seasonal stores under 40 + retail brand names specializing in ski, bike, golf and fly fishing products and gear. We operate in world-class locations such as Aspen, Beaver Creek, Breckenridge, Keystone, Telluride, Park City, Vail, Lake Tahoe, Whistler, Denver’s Front Range, San Francisco Bay Area, and many more.
With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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