Vail Resorts Boot Fit Specialist, Park City Retail - FT - Winter Seasonal - Park City Resort in Park City, Utah

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Boot Fit Specialists are responsible for assisting guests with boot selection, educating guests on proper fit, stance, balancing, and alignment, and creating custom foot bed fabrications. Work with guests from a variety of skill levels and ski/snowboard experience, ensuring a postive experience in each exchange. Join our incredible team, and enjoy perks such as a Free Epic Pass for yourself & your dependents, specific retail-team discounts, resort restaurant discounts, free leadership classes, career development opportunities, and so much more!

Job Responsibilities (include but are not limited to):

  • Serve customers by developing rapport, building customer confidence, providing accurate information, and promoting product through point of sale.

  • Provide customers with highest level of customer service to ensure individualized needs are met with respect to equipment, product, and/or merchandise questions.

  • Place guests in appropriate Ski demo equipment to enhance the guest experience.

  • Demonstrate knowledge of products and inventory to ensure customer satisfaction.

  • Drive business by increasing units per transaction and average dollar per sale.

  • Carry out specific tasks while simultaneously providing exceptional guest service.

  • Demonstrate a broad understanding of merchandise practices and inventory.

  • Effectively communicate product and supply needs to management.

  • Aid and assist other departments as needed.

  • Maintain a flexible schedule to accommodate the needs of the business.

  • Complete all certifications required for position.

  • Serve as a resource and knowledge base for new and existing employees.

  • Remain current on new industry products and trends.

  • Demonstrates a high level of snow sports industry product knowledge.

  • Be energetic, motivated, and possess the ability to multi-task.

Qualifications:

  • Previous snow sports retail experience preferred.

  • At least 2 years of outdoor industry retail sales preferred.

  • Custom boot fitting experience preferred.

  • Supervisory experience in a retail environment preferred.

  • High school diploma or equivalent.

  • Proficient in Microsoft Office applications.

  • Ability to communicate frequently with co-workers and guests in accurate spoken and written English.

  • Excellent communications skills both written and verbal.

  • Self-motivated with the ability to multi-task.

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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