Vail Resorts Intermediate Supervisor - Aspen Sports Snowmass Mall - 454 - Full Time Seasonal - Snowmass, CO in Snowmass, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Intermediate supervisor is responsible for supervising staff and the sales, rentals, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world-class guest experience.

Job Responsibilities (but not limited to):

  • Fulfill manager-on-duty responsibilities when scheduled

  • Assist in maintaining and administering operational expectations by following company policies and guidelines

  • Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager

  • Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service

  • Maintain all company paperwork according to policies and standards

  • Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales

  • Assist Store Manager in communicating company values and goals to the employees

  • Manage inventory control and meet or exceed inventory goals

  • Enforce company cash handling and other Loss Prevention policies and procedures

  • Remain current on new industry products and trends; demonstrate knowledge of products

  • Communicate ideas or issues with the store manager

  • Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance

  • Model customer service for employees and promote sales whenever interacting with guests

  • Walk the floor regularly to manage the floor for daily MOD responsibilities

  • Motivate employees to increase sales, units per transaction and transaction size in day to day sales communicate with Store Manager to ensure smooth business operations

  • Ensure that all safety standards are being observed at all times

  • Demonstrate and enforce company values and ethics

Qualifications:

  • HS Diploma or GED Equivalent

  • At least 1 year supervisory experience - preferred

  • Previous snow sport industry experience - preferred

  • Basic computer skills

  • English fluency

  • Excellent communications skills both written and verbal

  • Self-motivated with the ability to multi-task

  • Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store Preferred Skills:

  • Familiarity with rental and retail POS systems preferred

  • Ability to work a flexible schedule; including nights, holidays and weekends required

Benefits include:

  • Season pass to Aspen/Snowmass Ski Resorts(Full time only) and Free EPIC Pass

  • Employee discounts at our retail stores

  • Employee Assistance Program (EAP)

  • Excellent training and professional development

  • 401k Saving Plan

  • Health Benefits

  • Auto, Home, Pet Insurance

Operating a ski shop in Aspen is . . . well . . . kind of a big deal. The world’s biggest outdoor hobbyist and the most discriminating travelers make their way to this high alpine location every winter. And as high as our elevation are the expectations of our guests. We take our job—outfitting locals and visitors alike for the ultimate winter experiences—very seriously. Our staff takes pride in outfitting every customer with exactly what they need, sharing their outdoor expertise in the process. Our employees at Aspen Sports love the outdoors and love working with the top of the line gear the store offers. Join our team of adventure enthusiasts and see where your passion can take you . www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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