Vail Resorts Brand Ambassador F&B - Winter Seasonal - FT & PT - Heavenly Mountain Resort in South Lake Tahoe, California

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Mountain Dining Brand Ambassador – Full/Part Time – Winter/Seasonal - Heavenly

Summary:

The Brand Ambassador is responsible for creating and maintaining crowd excitement at our restaurants and Après events while engaging guests. This can include, but is not limited to; acting as party host, wear a restaurant themed costume, and coordinate flash mob routines. Ambassadors are required to have creativity and maintain a cheery, spontaneous demeanor.

Responsibilities:

  • Crowd engagement while wearing a food themed costume (French Fries, Hot Dog, Beer Mug, etc.) for periods of the day

  • Prepares prize wheel and customer engagement promotions

  • Ensure we meet all guests expectations and create an enjoyable and comfortable ambiance

  • Announce Mountain Dining outlet’s opening hours and happy hours

  • Manage "Crowd-Control" in Mountain Dining Outlets. Manage guest flow in/out of capacity restricted spaces.

  • Distribute samples to our guests

  • May be required to work in other Mountain Dining positions (Cashier, Back of House, Cleaning, etc) as needed

Job Requirements:

  • Must be able to walk or stand for extended periods of time, up to 8 hours

  • Must be able to speak, read and communicate clearly in English

  • Ability to obtain a Food Handler’s Card

  • Educational Requirements: HS Diploma or GED

  • Communication Requirements: Ability to speak, read and communicate clearly in English

  • Guest service skills: Professionalism and strong guest service skills, attention to detail and timeliness

  • Flexible schedule required during peak times throughout the season

  • Outgoing personality

  • Ability to Ski/Ride at an Intermediate Level (on mountain lodges only)

  • Willingness to work in other positions on mountain, as assigned

Work Schedule:

Must have a flexible work schedule which includes holidays and weekends. Part Time (24 hours a week) and Full Time (40 hours a week) shifts are available as well as the opportunity for Overtime during Peak business periods.

Available Opportunities:

We have on-mountain and base area positions available. Employees assigned to an on-mountain location must be able to Ski/Ride at an Intermediate Level and pass a Ski/Ride test upon hire. Positions are available in the following locations:

  • Stagecoach Lodge (Base Lodge in Nevada)

  • Boulder Lodge (Base Lodge in Nevada)

  • East Peak Lodge (On-Mountain Lodge in Nevada/Intermediate ski/ride level required)

  • Tamarack Lodge (On Mountain Lodge in California/No ski/ride test required)

  • Steins (On Mountain Lodge in California/Intermediate ski/ride level required)

  • Sky Deck (On Mountain Lodge in California/Intermediate ski/ride level required)

  • Lakeview Lodge (On Mountain Lodge in California/No ski/ride test required)

California Main Lodge (Base Lodge in California)

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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