Vail Resorts Sales Cashier, Heavenly Sports - Winter Seasonal - Heavenly Mountain Resort in South Lake Tahoe, California

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

SUMMARY OF JOB:

Provide world class service by executing a sales process that improves guest experience and increases retail/rental sales

ESSENTIAL JOB RESPONSIBILITIES:

  • Enthusiastically engage with every guest to ensure that they feel: welcome, relaxed, comfortable and important

  • Keep pace in a high energy, extrremely fast environment

  • Determine all customer needs by developing a relationship, building customer confidence and providing accurate product information to increase retail/rental sales sales

  • Accurate and efficient cash handling and processing of all retail and rental sales

  • Maintain excellent store visual standards by constantly straightening, folding, sizing and restocking merchandise

  • Follow all company standards in regards to safety protocol, cash management, and rental contract completion

  • Move with a sense of urgency and complete all tasks in a timely manner

  • Answer store phones courteously and professionally

BENEFITS:

  • Busiest rental/retail store in Lake Tahoe

  • Fast-paced, fun and social environment

  • Training and certification provided for ski and snowboard equipment

  • Ski pass provided valid at any of Vail Resort properties worldwide

  • Morning and night shifts available

  • Split-shift ski/ride breaks available

  • Significant retail, rental and food/beverage discounts

  • Centrally located in South Lake Tahoe at the Heavenly Village Gondola

  • On bus line and walking distance from transit center

QUALIFICATIONS:

  • English fluency

  • Be able to kneel and stand repeatedly as well as be able to be on your feet all day

  • Be able to lift 30 pounds

  • Excellent communication skills

  • Computer literacy

  • Consistently positive attitude

  • Snowsports experience (highly preferred)

  • Retail/hospitality experience (preferred)

FULL & PART-TIME SCHEDULING REQUIREMENTS:

  • Full-time: 32 or more hours a week on average for the Season

  • Part-time: minimum of 3 shifts a week, 15-20 hours a week on average for the Season

  • Available to work mornings, nights and weekends

  • Must work all holidays

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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