Vail Resorts Catering Sales & Service Coordinator - Stowe Resort in Stowe, Vermont
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Stowe Mountain Resort is actively seeking a Catering Sales & Service Coordinator to plan, execute, and coordinates social events (reunions, anniversaries, religious celebrations, local fund raising events, etc.) with a primary focus on local and destination weddings for all resort venues. The ideal candidate will act as liaison between the resort and the customer – using empathy, listening skills, negotiation, creativity and product knowledge to deliver an extraordinary customer experience and an experience of a lifetime.
Provide superior service to customers and associates at all times.
Plan, coordinate and recommend food and beverage services, recreation activities, offsite events for a diverse range of social/wedding related functions. Make suggestions, use creativity, bring in experts and brainstorm with the prospective client for how to turn an event into an unforgettable experience.
Meet with prospective clients/couples to plan and confirm events, assist with menu selection and pricing based on budget.
Work with internal departments for internal meetings/events
Enhance revenues through upselling all lines of business in the resort.
Responsible for assistance in execution of local customer events including familiarization trips.
Create sales reports/BEO’s.
Tracking departmental budget including expense reports, forecasting and bill payment.
Organizes and keeps information in shared sales network folders or in the sales systems including contracts and other information as needed.
Coordinates turnover process from sales to service/ops teams for groups and catering events.
Minimum of 2 years of relevant experience, or a combination of education and experience from which comparable knowledge and skills are acquired.
Strong computer skills including excel; knowledge of Delphi/Salesforce system preferred.
Excellent administrative and organizational skills, financial planning and analysis skills.
Highly organized with strong time management instincts.
Must demonstrate high degree of energy and self-motivation.Must be DLC (Vermont Department of Liquor Control) certified prior to the beginning of the first assigned shift.
This position is a year round full time position starting June 1 st , which includes paid time off, medical, dental, vision, matching 401k and outstanding resort recreational benefits and discounts. We are looking for enthusiastic team players to join us in providing our guests with a superior recreational experience and an attitude of constant improvement and excellence.
Stowe Mountain Resort is widely revered as the Ski Capital of the East. Located on Vermont’s highest peak, Stowe is a renowned world-class, family-friendly destination, offering year-round amenities from skiing to rock climbing and zip-lining. Travelers are drawn from across the globe to this dynamic mountain and the legendary community of this passionate, quintessential New England ski town. Come join the Stowe Mountain team where you’ll instantly feel at home. www.vailresortscareers.com at http://www.vailresortscareers.com/
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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