Vail Resorts Banquet Captain - Summer Seasonal - Vail, CO in Vail, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Banquet Captain - The Arrabelle at Vail Square and Lodge at Vail - Vail, CO
Responsible for ensuring that all Resort guests have the highest quality food and beverage banquets experience possible. Manage the flow and proper execution (standard operating procedures) of all banquets functions from inception to the end of the function. Supervise servers to ensure that all servers are executing the function properly. Report to the banquet manager any and all feedback and experiences from each event.
Additional responsibilities include but are not limited to:
Responsible for assisting in selection, training, supervision and success of all banquets team members
Must be able to delegate authority appropriately to staff members and follow up on all duties and issues to ensure timely completion
Must utilize problem resolution acumen with staff and resort guests
Chooses to maintain a positive attitude and resolve any negativity within the banquet department culture
Is actively involved in the operation through daily interaction with both staff and resort guests
Coordinate the proper execution of all BEOs (banquet event orders) and group resumes
Responsible for various administrative tasks to include but are not limited to billing, daily captain log and consumption reports for liquor sales
Plays an integral role in corrective coaching (disciplinary) and providing positive coaching (praise) whether on the spot or post-shift
Must attend weekly BEO, daily operations, and F&B meetings
Must have great attention to detail and organizational skills
Must be able to give and receive candid feedback in an effort to grow personally and as a department
Must have excellent customer service skills/experience
Food & wine knowledge required
Helps with ordering of needed items per BEO's
Helps with inventory on a monthly basis
Works functions to model great customer service and solicits feedback from group contact or coordinator to ensure the highest level of satisfaction
High School Diploma or equivalent required.
Minimum of 2 year in upscale food and beverage hotel/resort required.
Must be able to lift up to 50 lbs.
Previous experience with Word, Excel, Outlook, P.O.S systems
Current certification in TIPS required
Must be able to communicate professionally in English both written and verbal.
College degree in hospitality or business related field preferred.
Minimum of 2 year experience in Banquet Supervision and experience in all phases of Banquets operations preferred.
Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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