Vail Resorts Housekeeping Supervisor - Vail Marriott Mountain Resort - Vail, CO in Vail, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
SUMMARY OF JOB:
This is a supervisory position for the housekeeping function, with direct reports. Ensures the efficient, high quality operation of the housekeeping team during assigned schedule. Responsible for hiring/staffing, scheduling and performance management/evaluations. Also fulfills day-to-day work responsibilities for the organization as needed, and is thoroughly familiar with all areas of housekeeping operations.
Responsibilities include but are not limited to:
Check and inspect assigned rooms, report discrepancies immediately.
Check for early services, special requests and VIP's.
Make the opening tour of assigned area, checking for condition of floor, walls, vending areas, linen rooms, status of supplies and your staff's needs. Report anything unusual and assign items to correct situations.
Assist with proper training of housekeeping staff.
Complete the required number of written inspection forms on the housekeepers.
Complete and turn in, or phone in, work orders on any damage you see or any reported to you by your staff.
Ensure that servicing the hotel guests in a friendly and efficient manner is the #1 priority.
Always be professional and ethical when dealing with guests, associates, and vendors.
Maintains communications with other departments to ensure guest satisfaction.
Each associate is expected to carry out all reasonable requests by management that the associate is capable of performing.
Share ideas on improving processes.
One Job – Double the Benefits.
Working for the Marriott at Vail gives you access to the phenomenal mountain town that is Vail, CO and all the perks that come with being a Vail Resorts Employee (Free Ski Pass, discounted lodging at all Vail properties, discounts on retail items and FB locations). Not only that, but take advantage of the Marriott team member benefits (discounted room rates at all Marriott’s nation-wide) to truly get the most out of your hospitality experience. Come join our team of incredible people with passion for customer service and making sure everyone checking in feels like they are home. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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