Vail Resorts Male Spa Host - The Lodge at Vail - Winter Seasonal - Vail, CO in Vail, Colorado
Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
SUMMARY OF JOB:
Responsible for the cleanliness and sanitation of the locker rooms, fitness center, relaxation and public areas, and the treatment rooms. This includes the distribution of linens, restocking all items in treatment rooms and relaxation areas, and the maintenance of toiletries in the locker rooms. Provides guests with locker, robe/slippers and tour of spa facilities as needed.
ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:
Have complete knowledge of all Spa Services, Packages, Promotions, and retail products presently offered by the spa.
Maintains professional relationships with spa clientele.
Greets and assists with the check in, transition, and check out of guests giving personalized service.
Assists guests as needed, including delivering amenities (robes, sandals, towels, soaps, etc.) and various refreshments in order to provide convenient, courteous, efficient, fast, and flawless service.
Educates and assists guests in the use and health benefits of the various spa services.
Keep work areas clean and organized according to standards.
Promote all spa programs/activities by discussing other department areas that may assist guests with a total resort experience. Must keep current with spa calendar – programs, events and activities.
Maintains accurate knowledge of guests’ treatments and schedules.
Interfaces with spa concierge, therapists, and food service providers to maintain timely appointment schedules.
Maintain storage areas to ensure cleanliness, freshness, and organization and understands and uses universal precautions and sanitary procedures
Answers any questions or concerns regarding procedures, schedules, facilities and services.
Attend departmental meetings as scheduled by spa management and/or resort management.
Be familiar with all resort services/ features and local attractions to respond to guest inquiries.
Complies with all Resort policies, procedures and standards of operation.
Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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