Vail Resorts Property Manager - Ritz-Carlton Residence Lodging Collection - Vail, CO in Vail, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

Defined by sophisticated style and spectacular surroundings, state-of-the-art facilities and complemented by impeccable personalized service from the ladies and gentlemen of The Ritz-Carlton, The Residences in Vail, CO offer the ultimate in luxury home ownership.

Job Summary:

Manage both rental and home care programs at Ritz Carlton Residences - Vail, competing with other community rental management companies. Responsible for reviewing rental program, contract and management fees with homeowners interested in the program as well as securing signed contracts in an effort to maximize rental inventory. Communicate between rental program participants and property management. Assist in inventory and revenue management to maximize profits for homeowners and rental program. Oversight of the Gore Creek Place Homeowner’s Association which consists of weekly inspections of the common areas, scheduling of vendors, payment.

Additional responsibilities include but are not limited to:

  • Inform new and existing homeowners of rental program in an effort to secure as many rental contract agreements as possible, maximizing available inventory to sell.

  • Manage rental inventory and reservation availability to best serve participating homeowners and rental revenue potential for the Vail Resorts Hospitality. Work with Inventory Management and Revenue Management to establish rental rates and terms throughout fluctuating business demands each year in an effort to maximize profits for both the rental program participant as well as Vail Resorts Hospitality.

  • Communicate between rental program participants and property management on a variety topics including homecare, preventative maintenance, housekeeping and overall homeowner interests.

  • Conduct residence inspections on a regular basis, focusing on cleanliness, preventative maintenance and guest compliance with rental rules and regulations; maintain inspection documentation and communicate notable findings to property management and homeowner.

  • Manage homeowner billing and rental income statements

  • Communicate and maintain compliance with Rental Program Brand Standards for each program participant to offer a consistent, high quality rental product for guests.

  • Manage Daily Operations

  • Develop and maintain relationships with homeowners and Board of Directors of the associations for Gore Creek HOA. Coordinate housekeeping and maintenance

  • Develop and implement new programs to ensure the highest quality of service to all homeowners, guests and employees. Hiring, training, scheduling, and payroll oversight for all staff

Qualifications:

  • High school diploma or equivalent. -required

  • College degree. -preferred

  • Minimum three years homeowner relations/prop mgmt. experience- required Minimum five years supervisory experience. -required

  • Association Voice, MS Office.

  • Experience LMS/SMS or other property management software helpful.

  • Communicate professionally in English, both written and verbal, on the phone and in person.

  • Must be personable and comfortable speaking with guests and employees.

  • Must be able to work Indoor/ Outdoor as you are frequently inspecting Gore Creek Properties.

  • CMCA or AMS and member of CAI - preferred.

  • CAM license for State of Colorado - preferred.

  • Sales experience/abilities - helpful.

  • Must be able to lift up to 50 lbs.

  • Must be able to stand and walk for up to 8 hours.

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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