Vail Resorts Spa Manager - The Arrabelle - Full Time - Year Round - Vail, CO in Vail, Colorado

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Spa Manager is responsible for ensuring that all Resort and Spa guests and Arrabelle at Vail Square Homeowners have the highest quality spa and fitness experience possible while maintaining a profitable division. Oversees the day to day operation to include coordinating staffing/schedules, ensuring cleanliness, timeliness of services, quality of the experience and monitoring of supplies and equipment.

Additional duties and responsibilities include (but are not limited to);

  • Responsible for the selection, training, supervision and success of all spa and salon team members.

  • Capable of creating a motivational atmosphere and a cohesive team.

  • Delegates authority appropriately to various team members and follows up on all projects and issues to ensure timely completion.

  • Is actively involved in the operation through daily interaction with both the staff and guests.

  • Demonstrates proactive leadership qualities in both the daily operation of the Spa and Fitness Center as well as in long-term visioning.

  • Exhibits a professional demeanor through appearance and by maintaining a positive attitude toward all employees and guests.

  • Ensures that the guest and Arrabelle homeowner experience is pleasant in regard to atmosphere, service and quality. Adheres to the Resort brand/ performance standards.

  • Leads the charge in staying current on the latest spa/salon trends.

  • Adheres to the Spa/Salon operational budget and payroll forecasts.

  • Establishes and enforces internal cost and labor controls.

  • Oversees the purchasing, inventory control and par levels of all spa & salon products. Recommends equipment and products to be used.

  • Responsible for developing revenue enhancement programs (promotions) to increase the number of services and retail sales in the spa/salon.

  • Meets with Meeting Planners and Conference Planning Managers, as needed, to coordinate special spa/salon group services and events.

  • Responsible for attending numerous Resort wide meetings and communicating all relevant information to the Spa and Salon team.

  • Oversees the compliance of state laws regarding spa and salon health standards and proper training/certifications.

  • Develops strong working relationships with other departments to ensure communication and teamwork is at an optimum.

  • Participates as a team member of The Arrabelle at Vail Square Executive Committee contributing to the overall culture and direction of our property.

  • Complies with all Resort policies, procedures and standards of operation.

  • Ensures the Spa & Salon are consistently adhering to recycling efforts and environmental initiatives.


  • One year of experience in a spa supervisory role.

  • Must be proficient with Microsoft Office and Spa Soft.

  • High School Diploma required.

  • Must be able to lift up to 30 pounds.

  • Must be able to work weekends, evenings, and holidays.

  • Must have cheerful, upbeat attitude and naturally shares optimism with guests and all associates.

Preferred Skills:

  • Bachelor’s degree in hospitality or related field preferred.

Be a part of the resort where it all started. Imagine belonging to a team that delivers the life of luxury to its guests while infusing the mountain lifestyle in every experience. Are you someone that never settles for second best? Take your mountain exploration to the next level and join a passionate group of people who thrive on extraordinary customer service. Come help us deliver unparalleled adventures in a place that is unrivaled and unflinching. Join the team at Vail – a place that’s Like Nothing on Earth.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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