Vail Resorts Employee Services Representative - Whistler Blackcomb - Year Round in Canada

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Job Summary :

Employee Services is an extremely fast-paced and highly social environment where you will have the opportunity to interact with and positively affect almost every single employee within the Whistler Blackcomb team.

What you’ll be doing:

•Opening and closing procedures – maintaining security measures at all times.

•Distribution and collection of the appropriate uniforms, keys, nametags and lockers.

•Produce employee, volunteer and family season’s passes both in the winter and summer.

•Provide appropriate information about the uniform, (i.e. regarding employee responsibilities, such as; laundry service, repair and prevention of loss and theft).

•Follow up on un-returned uniforms from Employees including lost, stolen or destroyed uniforms.

•Organize daily laundering and repairs of all employee uniform (outer wear and maintenance overalls).

•Familiarize yourself with the variety of computer software that is utilized by Employee Services.

•Inventory all uniforms at the end of each season by physical count and running system reports.

•Answer employee inquiries, questions and complaints in person, by phone and email and provide exceptional service and follow-up.

•Keep staff “Locker Wait-list” up to date, and contact eligible employees as lockers become available.

•Provide eligible vehicles access through the Springs Lane Gate.

•Check email on a daily basis for nametag orders, produce nametags for all staff on computerized engraving system and distribute.

•Promote and advertise Whistler Blackcomb’s Club Shred and the Enviro Fund to potential new employee members.

•Maintain the strictest confidentiality with all material within the Employee Experience Division.

•We are a company that works together and throughout the season, you may be required to assist other departments as needed.

•Live and work by our core values: Team play, Employee Experience, Striving to be the Best, Customer Loyalty, Honesty and Integrity, Community and Environment, and Uncompromising Safety.


•Demonstrate our core values around Team play, EE, Striving to be the Best, Customer Loyalty, Honesty and Integrity, Uncompromising Safety and Community and Environment.

•Computer literate in Microsoft Office (outlook, word and excel).

•Outgoing personality, enthusiastic can do attitude and guest service extraordinaire.

•Excellent interpersonal, written and verbal communication skills.

•Exemplary attention to detail and ability to multi-task.

•Previous customer service experience along with stock and inventory control an asset.

•Proof of clear criminal record check.

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! ( ).

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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