Vail Resorts Service Manager Coordinator, Group Sales - Whistler Blackcomb - Seasonal in Canada

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Position Status: Seasonal, Full Time. This is a short term position of 2 months, however includes all the perks of a full time employee such as: bike park/sightseeing pass, food & beverage and retail/rental discounts.

Start Date: July 23rd, 2018

End date: September 28, 2018

This position involves the fulfillment of group activities generated by the Sales Managers in the Group Sales department. You will work closely with the Sales Managers, Advanced Sales Centre Ticketing Hosts, Whistler Blackcomb Catering, Retail Rental, Lodging Ovations, and other business units to ensure the smooth fulfillment of group events. You will also build relationships with external clients including but not limited to, Destination Management Companies, and Wedding Planners. Coordination aspects include, but are not limited to, Catering functions at Whistler Blackcomb venues, sightsee & lift ticket sales, hotel rooms and meeting space at Lodging Ovations, bear viewing, retail/rentals and guides for hiking and biking.


  • To continually strive to exceed our guest’s expectations and to create memories for guests and staff as the best mountain experience again and again

  • Work with WB Service Managers to assist in all aspects of the event planning process including but not limited to; billing and reconcillation, creating floor plans, entering event order data, delivering ticket orders, assisting on site as needed

  • Laise, and communicate between all internal mountain departments

  • Banquet Event Order creation and distribution in Delphi

  • Special projects as assigned


  • Highly organized with an emphasis on attention to detail and the ability to meet deadlines.

  • Excellent interpersonal & team play skills. Ability to work in a challenging and fast paced environment.

  • Knowledge of basic office operational procedures (e-mail, faxing & filing)

  • Strong written and oral communication skills

  • Computer experience with Microsoft Office

  • Knowledge of Whistler Blackcomb products & services an asset but not required

  • Previous experience in event organizing and procedures is an asset but not required

  • Previous experience in Sales and/or Hotels is an asset but not required

  • Knowledge of Delphi.fdc is an asset but not required

  • Experience with billing or accounting is an asset but not required

  • Flexible Schedule – availability to work weekends, evenings, as required by events assigned

  • Demonstrate our core values around Serve Others, Do Right, Drive Value, Do Good, Be Safe, and Have Fun.

  • Required to complete a satisfactory criminal record check

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! ( ).

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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