Vail Resorts Showcase Snowboards Retail Sales Associate - Whistler Blackcomb - Seasonal in Canada

Whistler Blackcomb’s Mission Statement is “Experience of a Lifetime”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Why you’ll love working in Retail/Rental:

  • Split shifts and evening shifts allow for more time on the hill!

  • Great team environment

  • Staff deals and discounts on the latest gear

  • Staff sales contests

  • Staff parties and ride days

  • Options for staff accommodation

  • Employee Seasons Pass

Position Summary: As a Retail Sales Associate, you will strive to exceed guest expectations in all aspects of the shopping experience; professional, knowledgeable, and providing a comfortable and inviting shopping atmosphere. The ideal candidate will be outgoing, fun and customer driven.


  • To continually strive to exceed our Guest’s expectations and to create An Experience of a lifetime for our guests and other employees

  • Maintain a consistent and high level of guest service.

  • Understand and comply with Service Power policies and G.U.I.D.E sales procedures

  • Handle guest complaints, returns and exchanges in a friendly manner.

  • Greet guests within 30 seconds of entering the store.

  • Approach all customers and assess their needs by asking open-ended questions.

  • Offer accurate product information, features and benefits of the products.

  • Instruct the guest regarding proper care and maintenance of the products.

  • Operate the POS machines and balance the tills.

  • Take part in daily housekeeping duties to maintain store cleanliness.

  • Keep floor well stoked of sizes and styles.

  • Take part in inventory counts.

  • Comply with and use store systems and procedures.

  • We are a company that works together and throughout the season you may be required to assist other departments as needed.


  • Demonstrate our core value: Be Safe, Serve Others, Do Right, Do Good, Drive Value, Have Fun!

  • Previous Retail and sales experience a must

  • Previous cash handling experience is a must

  • Must have strong knowledge of snowboard and skateboard products

  • A passion for snowboarding and skateboarding

  • Must be approachable, dependable and a responsible member of the team

  • Must be comfortable working in a fast pace environment with multiple customer requests at a time

  • Required to complete a satisfactory criminal record check

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Employment Opportunities with Whistler Blackcomb! ( ).

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

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