Vail Resorts Whistler Clearance Centre Department Lead - Whistler Blackcomb - Full-time Seasonal in Canada

Start date: Immediate

Term: Full Time (30-40 hours/week), Seasonal, Hourly

Seasonal positions can be differentiated from year round jobs as they have predefined start and end dates. These dates and hours may vary due to seasonal business fluctuations.

Whistler Blackcomb’s Mission Statement is “To create memories as the best mountain experience again and again.”

Love what you do! Because that’s what we’re all about. The Whistler Blackcomb staff is comprised of individuals who thrive in the outdoors, love the mountains, and are passionate about what they do. We look for applicants who share in this passion, whether you are looking for a seasonal job or wanting to build an exciting career, don’t miss the chance to work and play in BC’s winter wonderland. If you sound like our ideal applicant please apply online and show us what you’ve got. #wbworklove

Job Summary : As a Key holder, you will strive to exceed guest expectations in all aspects of the shopping experience; professional, knowledgeable, and providing a comfortable and inviting shopping atmosphere. The ideal candidate will be outgoing, fun and customer driven.

What you’ll be doing :

  • Handle guest complaints, returns and exchanges in a friendly manner.

  • Greet guests within 30 seconds of entering the store.

  • Offer accurate product information, features and benefits of the products

  • Instruct the guest regarding proper care and maintenance of the products.

  • Operate the Apropos and CSI machines and balance the tills.

  • Take part in daily housekeeping duties to maintain store cleanliness.

  • Keep floor well stocked of sizes and styles and take part in inventory counts.

  • Responsible for conducting morning huddles

  • Responsible for Bag Checks/Security

  • Responsible for Cash around opening and closing the store

  • We are a company that works together and throughout the season you may be required to assist other departments as needed.

  • Always show up on time, in uniform, and adhere to the grooming policy


  • Retail Sales experience required.

  • Cashier experience required.

  • Leadership experience is an asset

  • Experience selling in the ski industry an asset

  • Must be approachable, dependable, and a responsible member of the team

  • Proof of satisfactory criminal record check

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Explore Opportunities with Whistler Blackcomb! (